Fact Sheet

Immigrant and newcomer women, seniors, youth and families achieving their full potential.

1. Community
   We serve and reflect a diverse community and provide accessible support programs that improve lives and instill a strong sense of belonging among our participants.
2. Respect
   We respect the uniqueness and values of each person and demonstrate a compassionate and culturally-sensitive approach in all our interactions.
3. Education
   We are committed to an open and shared learning environment which encourages innovation, creativity, personal and professional growth.
4. Service
   We are professional in our service delivery which inspires trust and confidence among our clients and we are committed to continuous improvement in all aspects of our operations.
5. Teamwork
   We act as a team by relying on each other to achieve our common goals through participation, collaboration and cooperation with employees, volunteers and other organizations.

For immigrant and newcomer women, seniors, youth and families:

• To reduce the incidence of domestic violence;
• To diminish the conditions of isolation and poverty;
• To connect those who experience linguistic or cultural challenges to support programs and services;
• To collaborate with other organizations to address educational, cultural and linguistic issues; and
• To assist in the settlement and integration into Canadian society as respected and contributing members.

Enhance and Expand the Quality of Services
The Elspeth Heyworth Centre for Women will maintain our current services and our levels of service. We will focus any growth and development on the priority needs of seniors and women in our community.

Advocacy
We will raise public awareness about the issues of domestic violence and abuse of immigrant and newcomer women. We will do this by building and strengthening our partnerships with community stakeholders who share a common interest in addressing these issues.

Infrastructure
We will grow stronger as an organization and be able to better serve our community by building up the talent and expertise of our staff. We will preserve our funding relationships and also explore new funding opportunities.